FAQs
Frequently Asked Questions (FAQs)
1. What products do you sell?
We sell women’s clothing, including tops, t-shirts, denim, knitwear, outerwear, graphic styles, and general fashion apparel intended for everyday wear.
2. Where is your business located?
Sudis Closet LLC is based in Lithonia, Georgia, United States. The business operates as an online retail store serving customers within the United States.
3. How long does shipping take?
Orders are processed within 1–3 business days. After shipment, delivery typically takes 5–10 business days.
The total estimated delivery time is 6–13 business days.
4. Do you offer international shipping?
No. Shipping is currently available only within the United States.
5. How can I track my order?
Once an order is shipped, a tracking number is sent by email. This can be used to monitor delivery status through the shipping carrier.
6. What is your return policy?
Returns are accepted within 30 days of delivery, provided that all return conditions are met.
Items must be unused, unworn, and returned in original condition and packaging. For full details, refer to the Refund & Returns Policy.
7. How do I request a return?
To request a return, contact:
Include your order details and reason for return. Requests are reviewed based on the return eligibility criteria. If approved, return instructions will be provided.
8. What payment methods do you accept?
We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Available options are displayed at checkout.
9. What should I do if I receive a damaged or incorrect item?
If an item is damaged or incorrect, contact support within 48 hours of delivery with order details and supporting evidence (such as photos).
The issue will be reviewed and handled in accordance with the Refund & Returns Policy.
10. How can I contact customer support?
Customers can contact support using the details below:
Contact Information
Sudis Closet LLC
2618 Max Cleland Blvd a, Lithonia, GA 30058, USA
Phone: +1 (404) 988-9356
Email: support@sudiscloset1.com